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Client Charter
- Mengenai Kami
CLIENT CHARTER
We will provide professional and quality service in the planning, design and implementation of flood, river basin, coastal zone, environmental-friendly urban drainage as well as water resource management and hydrology. Our services will be based on sound engineering practices taking into account environmental, economic and social sustainability.
In carrying out these duties, we pledge to:
BIL | PLEDGE |
1 | Complaints management within 7 days |
2 | Payments within 14 days |
3 | Development reviews within 21 days |